“We are becoming aware that the major questions regarding technology are not technical but human questions.” Peter Drucker, 1967
I had a conversation with a woman named Tina on the airplane recently. She told me that she has been working for her company for 30 years. They are about to go through their third restructuring in 5 years and while she’s given her heart and soul to the company she isn’t seeing a return on that investment. They treat her like a cog. They don’t meet the loyalty she’s shown them. They don’t take the time to know her strengths. So after years of loyal, 12-hour-a-day service, she has a new approach – do the minimum to do a good job because they don’t deserve her heart and soul. “There is no humanness in my work anymore. I will wait until the day they offer me a severance like so many others. They tell me it’s not personal. So I will try hard to no longer bring my full person to work.”